Delegation: implications for Thai managers' job stress and performance

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Bakalis, Steve and Joiner, Therese A (2003) Delegation: implications for Thai managers' job stress and performance. International journal of management and decision making, 4 (4). pp. 345-366. ISSN 1462-4621


Delegation is an important aspect of organisation design. The Anglo-American literature is resplendent with references that support the benefits of delegating decision making authority and responsibility to lower level managers, and the drawbacks of not delegating. In countries where managers hold different cultural values from Anglo-American managers, it is likely that preferences for the extent of delegation will also differ. This study examines the extent of delegation in Thai organisations and its impact on Thai managers' performance and job-related stress. Using a sample of 68 Thai middle managers, we found that higher levels of decision making delegation was associated with increased performance, however, high levels of delegation was also associated with increased job stress. Implications of the results with respect to Thai managers' development and training in the delegation process, as well as effective organisation design, are addressed.

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Item type Article
DOI 10.1504/IJMDM.2003.003999
Official URL
Subjects Historical > RFCD Classification > 350000 Commerce, Management, Tourism and Services
Historical > RFCD Classification > 340000 Economics
Historical > Faculty/School/Research Centre/Department > School of Economics and Finance
Keywords ResPubID5688, delegation, job-related stress, managerial performance, national culture, Thai managers
Citations in Scopus 1 - View on Scopus
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