Bakalis, Steve and Joiner, Therese A (2003) Delegation: implications for Thai managers' job stress and performance. International journal of management and decision making, 4 (4). pp. 345-366. ISSN 1462-4621

Abstract

Delegation is an important aspect of organisation design. The Anglo-American literature is resplendent with references that support the benefits of delegating decision making authority and responsibility to lower level managers, and the drawbacks of not delegating. In countries where managers hold different cultural values from Anglo-American managers, it is likely that preferences for the extent of delegation will also differ. This study examines the extent of delegation in Thai organisations and its impact on Thai managers' performance and job-related stress. Using a sample of 68 Thai middle managers, we found that higher levels of decision making delegation was associated with increased performance, however, high levels of delegation was also associated with increased job stress. Implications of the results with respect to Thai managers' development and training in the delegation process, as well as effective organisation design, are addressed.

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