Keith, Bob and Javed, Syed H. (2004) Flexible learning at Victoria University TAFE: A report on the support needs of students using flexible learning options. Project Report. Victoria University, Melbourne. (Submitted)

Abstract

Vocational education and training (VET) in Australia is increasingly flexible and increasingly online—Victoria University TAFE’s educational provision reflects this trend. As the trend continues, support needs of students using flexible learning options and questions on its effectiveness need to be addressed. Flexible learning is increasingly likely to mean that learners have less contact with teachers and other learners, and there is evidence that without such contact, learners are more likely to withdraw from study or, if they persist, to achieve lower marks. In light of this, the role of learner support systems becomes particularly significant. This study particularly examines learner support needs in flexible learning—in this particular context, ‘learner support’ is taken to mean all aspects of the learning process that help learners to persist with, and achieve success in, their studies. This includes those things traditionally associated with learner support such as study skills and administrative support, but also incorporates communicative strategies and materials design.

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