The social impact of ICT provision: preliminary results of a digital inclusion project

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Papadopoulos, Theo and Broadbent, Robyn ORCID: 0000-0001-8131-0227 (2010) The social impact of ICT provision: preliminary results of a digital inclusion project. In: 14th International Business Information Management Association Conference (IBIMA 2010) - Global Business Transformation through Innovation and Knowledge Management : An Academic Perspective, 23 June 2010-24 June 2010, Istanbul, Turkey.


This paper presents findings from an evaluation of a project that provides ICT infrastructure to residents on a social housing estate, including network ready computers, broadband internet and an ICT training hub. This digital inclusion initiative has made a considerable impact on residents, over 50% of whom are using a computer for the first time. Self reported behaviour and impact suggests that outcomes are significant and include employment search, productivity and access to education and training. These proximal outcomes are indicative of potentially larger and more significant distal impacts and benefits.

Item type Conference or Workshop Item (Keynote)
ISBN 9780982148938
Subjects Historical > FOR Classification > 1005 Communications Technologies
Historical > Faculty/School/Research Centre/Department > School of International Business
Current > Division/Research > College of Arts and Education
Keywords ResPubID22670, Collingwood, Melbourne, Victoria, Australia, Wired Community, social inclusion, socially isolated, Information and communications technology, ICT infrastructure, digital participation, Internet usage patterns, information delivery
Citations in Scopus 0 - View on Scopus
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