The National Customs Brokers Course: An E-Learning Model

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Bergami, Roberto (2009) The National Customs Brokers Course: An E-Learning Model. Asia Pacific Management Review, 14 (4). pp. 443-460. ISSN 1029-3132


The liberalization of Australia’s economy began in the 1980’s by the abolition of protectionist trade barriers. Changes to tariff barriers and duty rates had a significant impact on international trade facilitation service providers, such as licenced customs brokers. In Australia, to operate as a custom broker, an individual must firstly complete a course of study prescribed under the Australian Customs Act 1901, and additionally pass a national examination. This paper discusses the introduction of a revised national customs brokers course, and in particular the development of an e-learning method of delivery by a private education provider. The main benefits and possible shortfalls of the specific e-learning approach pursued are outlined, together with a summary of feedback from students across a number of units of study. The paper concludes that the e-learning approach offered through this course of study may assist in the development of communities of practice, thereby potentially offering additional benefits to those available through traditional classroom based studies.

Item type Article
Official URL
Subjects Historical > SEO Classification > 970113 Expanding Knowledge in Education
Historical > Faculty/School/Research Centre/Department > School of Economics and Finance
Historical > FOR Classification > 1303 Specialist Studies in Education
Historical > FOR Classification > 1302 Curriculum and Pedagogy
Historical > FOR Classification > 1503 Business and Management
Keywords ResPubID17420. customs studies, online delivery, online learning, e-learning, communities of practice, vocational training, customs brokers, national customs brokers course, customs brokers courses, Australia, Australian
Citations in Scopus 1 - View on Scopus
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