Product returns: New Zealand retailer perspective

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Ahsan, Kamrul (2010) Product returns: New Zealand retailer perspective. In: Managing in challenging times : 8th ANZAM OM Symposium, 6-8th June 2010, Sydney, N.S.W. Hughes, Katie and Davis, Doug, eds. University of Otago, Dunedin, New Zealand.

Abstract

Eighth Australian and New Zealand Academy of Management Operations, Supply Chain and Services Management Symposium 2010 - Managing in Challenging Times

Item type Book Section
URI https://vuir.vu.edu.au/id/eprint/24536
ISBN 9781741383577
Subjects Historical > FOR Classification > 1503 Business and Management
Historical > Faculty/School/Research Centre/Department > College of Business
Keywords customer service, returns policy, retail sector, products, businesses, New Zealand
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