Determinants of Customer Satisfaction on Retail Banks in New Zealand: an Empirical Analysis Using Structural Equation Modeling
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Abdullah, Moha Asri, Manaf, NH, Yusuf, MO, Ahsan, Mohammad kamrul and Azam, SM Ferdous (2014) Determinants of Customer Satisfaction on Retail Banks in New Zealand: an Empirical Analysis Using Structural Equation Modeling. Global Economy and Finance Journal, 7 (1). 63 - 82. ISSN 1834-5883
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| Item type | Article |
| URI | https://vuir.vu.edu.au/id/eprint/26738 |
| DOI | 10.21102/gefj.2014.03.71.04 |
| Official URL | https://zantworldpress.com/product-single/?poId=11... |
| Subjects | Historical > FOR Classification > 1502 Banking, Finance and Investment Historical > Faculty/School/Research Centre/Department > College of Business |
| Keywords | New Zealand; service quality; banking sector; customers |
| Download/View statistics | View download statistics for this item |
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