Xu, Xiaoquan (2015) Identification of nursing-sensitive indicators for nursing quality monitoring and reporting in an Australian context. Research Master thesis, Victoria University.

Abstract

Nursing-sensitive indicators (NSIs) are numerical measures that quantify the effectiveness of nursing care, cost efficiency and organization performance. They have been used extensively to monitor and report the quality of nursing care. However, in Australia the NSIs used for nursing quality monitoring and reporting are incomplete and inconsistent, and there is no national minimum data set of NSIs. Therefore, it is timely to develop a set of agreed NSIs against which health care services can be effectively monitored, reported on and improved in Australia. Based upon the Donabedian structure–process–outcome (SPO) Model, the present two-phase study was designed to explore the NSIs agreed by the nurses as measures for nursing quality monitoring and reporting and the NSIs used commonly in current clinical practice at a Melbourne metropolitan public health service. Phase One was a concept analysis of NSIs which was used to inform the development of a survey instrument. Phase Two involved an online survey to explore nurses’ agreed NSIs and the NSIs commonly used in current clinical practice (N=245).

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