Chadhar, Mehmood and Daneshgar, Farhad ORCID: 0000-0002-0356-0981 (2017) IS Enactment and organisational learning: A case of an integrated ERP post-implementation in Australia. In: Australasian Conferences on Information Systems (ACIS) 2017, 4 Dec - 6 Dec 2017, Hobart, Australia.

Abstract

The key challenge for an organisation implementing and using an ERP system is to understand and enact new business processes inscribed in ERP; and thus, undergo a profound organisational change. As continuation of a previous study, this paper provides a summary of the results of the previous study as a background, followed by details of a proposed research methodology for a longitudinal case study. Results from the previous study have shown frustration and struggle of the staff and management of the case study organisation about the implementation of the SAP on the go-live day. The focus of the current study is to provide detailed description of a proposed research methodology that facilitates further understanding of the ERP post-implementation phase using the organisational learning, enactment and the Community of Practice as the theoretical lens for a future empirical research.

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