Geng, Shiran ORCID: 0000-0001-6992-1420, Chau, Hing-Wah ORCID: 0000-0002-3501-9882, Jamei, Elmira ORCID: 0000-0002-4270-0326 and Vrcelj, Zora ORCID: 0000-0002-1403-7416 (2024) Demystifying the Use of Open-Access Data in Smart Heritage Implementations. Tourism and Hospitality, 5 (4). pp. 1125-1150. ISSN 2673-5768

Abstract

Smart Heritage, a concept closely linked to Smart Cities and Smart Tourism, is an emerging field focused on enhancing heritage identity, visitor experience, and cultural sustainability. While initial frameworks have been developed, there is a gap in applying Smart Heritage at the precinct level, especially in large-scale heritage sites. This study addresses this gap by examining how open-access data can be utilised in a real-world case study of Chinatown Melbourne, a key urban heritage precinct. Data sources include archival maps, open-access databases, and 3D models provided by the local city council, covering resources such as on-street parking, pedestrian activity, microclimate, and dwelling functionalities. This study employed a structured methodology that transitions from global best practices to local applications, linking these data resources to Smart Heritage applications and identifying opportunities for improving urban management, heritage curation, and the tourism experience within the case study precinct. The findings offer practical insights for researchers and policymakers, demonstrating how data can support the development of culturally sustainable and technologically integrated heritage precincts. Future research should explore additional data types and case studies to further advance the field of Smart Heritage.

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