2007

Zhang, Wusheng, Zeleznikow, John ORCID: 0000-0002-8786-2644 and King, Brian (2007) Developing a knowledge enabled customer complaint management model. In: CAUTHE 2007 Tourism : Past Achievements, Future Challenges. McDonnell, Ian, Grabowski, Simone and March, Roger, eds. University of Technology, Sydney, Sydney, N.S.W., pp. 1159-1168.

Wickremasinghe, Guneratne B and Ihalanayake, Ranjith ORCID: 0000-0002-5407-203X (2007) Causal Relationship between Tourism and Economic Growth in Sri Lanka: Some Empirical Evidence. In: CAUTHE 2007 tourism - past achievements, future challenges. McDonnell, Ian, Grabowski, Simone and March, Roger, eds. Unit of Technology, Sydney, Sydney, N.S.W, pp. 742-753.

Lockstone-Binney, Leonie, Smith, Karen and Baum, Tom (2007) Flexibility in the Tourism Sector: Do organisations and events need to be flexible in order to recruit and retain volunteers? In: CAUTHE 2007 tourism - past achievements, future challenges. McDonnell, Ian, Grabowski, Simone and March, Roger, eds. University of Technology , Sydney, N.S.W, pp. 1035-1046.

Holmes, Kirsten, Lockstone, Leonie, Smith, Karen and Baum, Tom (2007) Volunteers and Volunteering in Tourism: Social Science Perspectives. In: CAUTHE 2007 tourism - past achievements, future challenges. McDonnell, Ian, Grabowski, Simone and March, Roger, eds. University of Technology, Sydney, Sydney, N.S.W, pp. 1024-1034.