Perceiving Service Quality from Social Media via Natural Language Processing Model

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Kan, Ho Yin, Li, Bo ORCID: 0000-0002-3226-388X, Lei, Zheng and Cheung, Tommy (2023) Perceiving Service Quality from Social Media via Natural Language Processing Model. In: 13th International Conference on Information Technology in Medicine and Education (ITME 2023), 24 Nov 2023 - 26 Nov 2023, Wuyishan, China.

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Item type Conference or Workshop Item (Paper)
URI https://vuir.vu.edu.au/id/eprint/48859
DOI 10.1109/ITME60234.2023.00021
Official URL https://ieeexplore.ieee.org/document/10505470
ISBN 9798350319163
Subjects Current > FOR (2020) Classification > 4602 Artificial intelligence
Current > Division/Research > College of Arts and Education
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