2002

Stewart, Deb and Waddell, Dianne (2002) Training and Development Needs of Quality Managers. Working Paper. Victoria University, Melbourne, Australia.

2003

Stewart, Deb and Waddell, Dianne (2003) Future considerations for the training and development of Australian quality managers. The TQM magazine, 15 (1). pp. 37-42. ISSN 0954-478x

2004

Hawking, Paul, Foster, Susan and Stein, Andrew (2004) A B2E solution: change management perspectives. In: e-Business innovation and change management. Singh, Mohini and Waddell, Dianne, eds. Idea Group, Hershey, Pennsylvania, pp. 120-136.

Stewart, Deb and Waddell, Dianne (2004) Training Quality Managers - Do they Practise What They Preach? Total Quality Management, 15 (8). pp. 1119-1129. ISSN 1478-3363

October 2004

Stewart, Deb and Waddell, Dianne (2004) Training quality managers-do they practice what they preach? Total quality management & business excellence, 15 (8). pp. 1119-1129. ISSN 1478-3371 Online 1478-3363 Print

2005

Waddell, Dianne and Stewart, Deb (2005) The interdependency between knowledge management and quality. In: 19th Annual Australian and New Zealand Academy of Management (ANZAM) Conference, 7-10 December 2005, Canberra, A.C.T..

2008

Stewart, Deb and Waddell, Dianne (2008) Knowledge Management: The Fundamental Component for Delivery of Quality. Total Quality Management, 19 (9). pp. 987-996. ISSN 1478-3363

Waddell, Dianne and Stewart, Deb (2008) Knowledge Management as Perceived by Quality Practitioners. The TQM Journal, 20 (1). pp. 31-44. ISSN 1754-2731