Article

Ong, Faith, King, Brian, Lockstone-Binney, Leonie ORCID: 0000-0002-0664-2069 and Junek, Olga (2018) Going global, acting local: volunteer tourists as prospective community builders. Tourism Recreation Research, 43 (2). pp. 135-146. ISSN 0250-8281

ZhongLu, Zeng, Prentice, Catherine and King, Brian (2014) To Gamble or Not? Perceptions of Macau Among Mainland Chinese and Hong Kong Visitors. International Journal of Tourism Research, 16 (2). pp. 105-112. ISSN 1099-2340

Whitelaw, PA, King, Brian and Tolkach, D (2014) Protected areas, conservation and tourism - financing the sustainable dream. Journal of Sustainable Tourism, 22 (4). 584 - 603. ISSN 0966-9582

Gardiner, Sarah, King, Brian and Wilkins, Hugh (2013) The travel behaviours of international students: Nationality-based constraints and opportunities. Journal of vacation marketing, 19 (4). pp. 287-299. ISSN 1479-1870 Online 1356-7667 Print

Ryu, Sarah, King, Brian and Zuhair, Segu (2013) The Perceived Risks of Traveling Overseas: Evidence From Korea. Tourism Review International, 17 (2). pp. 75-88. ISSN 1544-2721 (print) 1943-4421 (online)

Prentice, Catherine and King, Brian (2013) Impacts of personality, emotional intelligence and adaptiveness on service performance of casino hosts: A hierarchical approach. Journal of Business Research, 66 (9). pp. 1637-1643. ISSN 0148-2963

Chang, Ching-Hung, Shu, Shihtung and King, Brian (2013) Novelty in Theme Park Physical Surroundings: An Application of the Stimulus–Organism–Response Paradigm. Asia Pacific Journal of Tourism Research, 19 (6). pp. 680-699. ISSN 1094-1665

Prentice, Catherine and King, Brian (2013) Emotional intelligence and adaptability - Service encounters between casino hosts and premium players. International Journal of Hospitality Management, 32. pp. 287-294. ISSN 0278-4319

Tolkach, Denis, King, Brian and Pearlman, Michael (2013) An Attribute-Based Approach to Classifying Community-Based Tourism Networks. Tourism Planning and Development, 10 (3). pp. 319-337. ISSN 2156-8316 (print) 2156-8324 (online)

King, Brian and Gardiner, Sarah (2013) Chinese International Students. An Avant-Garde of Independent Travellers? International Journal of Tourism Research. ISSN 1099-2340 (print) 1522-1970 (online)

Pusiran, Arif Kamisan and King, Brian (2013) Transactional and Transformational Leadership: A Comparative Study of the Difference between Tony Fernandes (Airasia) and Idris Jala (Malaysia Airlines) Leadership Styles from 2005-2009. International Journal of Business and Management, 8 (24). pp. 107-116. ISSN 1833-8119

Wijaya, Serli, King, Brian, Nguyen, Thu-Huong and Morrison, Alison (2013) International visitor dining experiences: A conceptual framework. Journal of Hospitality and Tourism Management, 20. pp. 34-42. ISSN 1447-6770

Ong, Faith, Pearlman, Michael, Lockstone, Leonie and King, Brian (2013) Virtuous volunteer tourism: Towards a uniform code of conduct. Annals of Leisure Research, 16 (1). pp. 72-86. ISSN 1174-5398 (print) 2159-6816 (online)

King, Brian, Breen, John P and Whitelaw, Paul A (2012) Hungry for Growth? Small and Medium-sized Tourism Enterprise (SMTE) Business Ambitions, Knowledge Acquisition and Industry Engagement. International Journal of Tourism Research, 16 (3). pp. 272-281. ISSN 1099-2340

Forsyth, Peter, Dwyer, Larry, Seetaram, Neelu and King, Brian (2012) Measuring the Economic Impact of Migration-Induced Tourism. Tourism Analysis, 17 (5). pp. 559-571. ISSN 1943-3999

Charlie, Charlie, King, Brian and Pearlman, Michael (2012) The Application of Environmental Governance Networks in Small Island Destinations: Evidence from Indonesia and the Coral Triangle. Tourism Planning and Development, 10 (1). pp. 17-31. ISSN 2156-8316 (print) 2156-8324 (online)

Prentice, Catherine, King, Brian and Ohtsuka, Keis (2012) Casino Service Quality, Tiered Customer Segments, and Casino Player Retention. Services Marketing Quarterly, 33 (4). pp. 277-291. ISSN 1533-2969 (print) 1533-2977 (online)

Chiang, Che-Chao, King, Brian and Nguyen, Thu-Huong (2012) Information Searching and the Travel Behaviours of MICE Travellers: a Cross-cultural Study. International Journal of Tourism Research, 14 (2). pp. 103-115. ISSN 1099-2340 (print), 1522-1970 (online)

Prentice, Catherine and King, Brian (2012) Emotional Intelligence in a Hierarchical Relationship: Evidence for Frontline Service Personnel. Services Marketing Quarterly, 33 (1). pp. 34-48. ISSN 1533-2969 (print) 1533-2977 (online)

Tolkach, Denis, King, Brian and Pearlman, Michael (2012) Key Implementation Factors in Pro-poor Tourism. Tourism Recreation Research, 37 (1). pp. 3-13. ISSN 0250-8281

Hanlon, Clare ORCID: 0000-0001-5547-5327, King, Brian and Zuhair, Segu (2012) A University-Sport Partnership: towards a sustainable knowledge-transfer model. Australasian Journal of University-Community Engagement, 7 (2). pp. 19-38. ISSN 1833-4482

Chiang, Che-Chao, King, Brian and Nguyen, Thu-Huong (2012) Taiwan's MICE visitors: business, leisure and education dimensions. International Journal of Culture, Tourism and Hospitality Research, 6 (1). pp. 21-33. ISSN 1750-6182

Michael, Ian, Armstrong, Anona, Badran, Badran and King, Brian (2011) Dubai outbound tourism: An exploratory study of Emiratis and expatriates. Journal of Vacation Marketing, 17 (1). pp. 83-91. ISSN 1356-7667

Prentice, Catherine and King, Brian (2011) Relationship marketing in the casino industry. Journal of Vacation Marketing, 17 (1). pp. 51-63. ISSN 1356-7667 (print) 1479-1870 (online)

Davidson, Michael, King, Brian and Wang, Ying (2011) The Experiences of Chinese Tourism and Hospitality Postgraduate Students in Australia. Tourism Recreation Research, 36 (1). pp. 39-48. ISSN 0250-8281

Prentice, Catherine and King, Brian (2010) The Influence of Emotional Intelligence on the Service Performance of Casino Frontline Employees. Tourism and Hospitality Research, 11 (1). pp. 49-66. ISSN 1467-3584 (print) 1742-9692 (online)

Truong, Thuy-Huong and King, Brian (2010) Cultural Values and Service Quality: Host and Guest Perspectives. Tourism, Culture & Communication, 10 (1). pp. 15-32. ISSN 1098-304X

Lee, Cheng-Fei and King, Brian (2010) International Competitiveness in Hot Springs Tourism: An Application of the Analytical Hierarchy Process Approach. Tourism Analysis, 15 (5). pp. 531-544. ISSN 1083-5423

Osti, Linda, Turner, Lindsay W and King, Brian (2009) Cultural differences in travel guidebooks information search. Journal of Vacation Marketing, 15 (1). pp. 63-78. ISSN 1356-7667

King, Brian and Tang, Cam Hong (2009) China's Outbound Tourism during the 1980s - A Socio-Political Perspective. Anatolia: An International Journal of Tourism and Hospitality Research, 20 (1). pp. 18-32. ISSN 1303-2917

Lee, Cheng-Fei and King, Brian (2009) A determination of destination competitiveness for Taiwan’s hot springs tourism sector using the Delphi technique. Journal of Vacation Marketing, 15 (3). pp. 243-257. ISSN 1356-7667

Truong, Thuy-Huong and King, Brian (2009) An Evaluation of Satisfaction Levels Among Chinese Tourists in Vietnam. International Journal of Tourism Research, 11 (6). pp. 521-535. ISSN 1099-2340

Davidson, Michael and King, Brian (2008) The purchasing experience of Chinese tourism and hospitality students in Australia. Journal of Hospitality and Tourism Education, 20 (1). pp. 30-37. ISSN 10963758

Lee, Cheng-Fei and King, Brian (2008) Using the Delphi method to assess the potential of Taiwan's hot springs tourism sector. International Journal of Tourism Research, 10 (4). pp. 341-352. ISSN 1099-2340

King, Brian (2007) The wonder country : making New Zealand tourism. Tourism, culture & communication, 7 (1). pp. 83-84. ISSN 1098-304x

King, Brian (2007) The pursuit of wonder. Tourism, culture & communication, 7 (3). pp. 227-229. ISSN 1098-304x

Dwyer, Larry, King, Brian and Prideaux, Bruce (2007) The effects of restrictive business practices on Australian inbound package tourism. Asia-Pacific Journal of Tourism Research, 12 (1). pp. 47-64. ISSN 1094-1665

King, Brian (2007) Critical Book Review: the Pursuit of Wonder. Tourism, culture & communication, 7 (3). pp. 227-229. ISSN 1098-304x

King, Brian (2007) Response to Yeoman et al.: competitive advantage through “authenticity”: an assessment of Scotland's tourism prospects. Tourism Management, 28 (4). pp. 1141-1143. ISSN 0261-5177

Rao, Dorasammy R and King, Brian (2007) Entrepreneurial disposition in Fiji's tourism sector : an investigation using the self-directed search method. Journal of Hospitality and Tourism, 5 (1). pp. 33-50. ISSN 0972-7787

Nishimura, Sachiko, Waryszak, Robert and King, Brian (2007) The Use of Guidebooks by Japanese Overseas Tourists: a Quantitative Approach. Journal of Travel Research, 45 (3). pp. 275-284. ISSN 0047-2875

Nishimura, Sachiko, King, Brian and Waryszak, Robert (2007) The Use of Travel Guide Books by Packaged and Non Packaged Japanese Travellers: a Comparative Study. Journal of Vacation Marketing, 13 (4). pp. 291-310. ISSN 1356-7667

Munro, Angela, King, Brian and Polonsky, Michael Jay (2006) Stakeholder involvement in the public planning process - the case of the proposed Twelve Apostles Visitor Centre. Journal of Hospitality and Tourism Management, 13 (1). pp. 97-107. ISSN 1447-6770

King, Brian (2006) The Economics of Tourism Destinations. Tourism Management, 27 (6). pp. 1430-1431. ISSN 02615177

Prideaux, Bruce, Hobson, Perry, King, Brian and Dwyer, Larry (2006) The hidden costs of cheap group tours - a case study of business practices in Australia. Advances in Hospitality and Leisure, 2. pp. 51-71. ISSN 1745-3542

Nishimura, Sachiko, Waryszak, Robert and King, Brian (2006) The use and perceived usefulness of information sources among Japanese overseas tourists. Tourism and Hospitality Research, 6 (4). pp. 284-295. ISSN 1467-3584

Truong, Thuy-Huong and King, Brian (2006) The inter-relationship between perceived importance, satisfaction and destination loyalty - the case of American tourists in Vietnam. Journal of Hospitality and Tourism, 4 (1). pp. 57-84. ISSN 0972-7787

Chartrungruang, Bung-On, Turner, Lindsay W, King, Brian and Waryszak, Robert (2006) Customer satisfaction, training and TQM: a comparative study of Western and Thai hotels. Journal of Human Resources In Hospitality & Tourism, 5 (1). pp. 51-75. ISSN 1533-2845

King, Brian and McVey, Mike (2006) Hotels in Australia 1988-2003 : a tale of booms and busts. Tourism Economics, 12 (2). pp. 225-246. ISSN 1354-8166

Truong, Thuy-Huong and King, Brian (2006) Comparing Cross-Cultural Dimensions of the Experiences of International Tourists in Vietnam. Journal of Business Systems, Governance and Ethics, 1 (1). pp. 65-75. ISSN 1833-4318

King, Brian, Nishimura, Sachiko and Waryszak, Robert (2006) Guidebook use by Japanese tourists: a qualitative study of Australia inbound travellers. International Journal of Tourism Research, 8 (1). pp. 13-26. ISSN 1099-2340

King, Brian, Dwyer, Larry and Prideaux, Bruce (2006) An evaluation of unethical business practices in Australia's China inbound tourism market. Internatinal Journal of Tourism Research, 8. pp. 127-142. ISSN 1099-2340

King, Brian and Lee, Cheng-Fei (2006) Assessing Destination Competitiveness: An Application to the Hot Springs Tourism Sector. Tourism and Hospitality Planning and Development, 3 (3). pp. 179-197. ISSN 1479-053X

King, Brian (2005) Pacific island tourism. Tourism Management, 26 (4). pp. 632-633.

King, Brian, Shaohua, Yu and Tang, Cam Hong (2005) The implementation of China's golden weeks holidays policy: a preliminary assessment. Journal of Hospitality & Tourism, 3 (1). pp. 33-53. ISSN 0972-7787

King, Brian (2004) [Book review of Managing urban tourism by S.J. Page and C.M. Hall]. Tourism Management, 25 (2). pp. 290-291. ISSN 0261-5177

Kidd, Jeffrey N, King, Brian and Whitelaw, Paul A (2004) A Profile of Farmstay Visitors in Victoria, Australia and Preliminary Activity-Based Segmentation. Hospitality and Leisure Marketing, 11 (4). pp. 45-64. ISSN 1050-7021

Bennett, Michelle, King, Brian and Milner, Laura (2004) The Health Resort Sector in Australia: A Positioning Study. Journal of Vacation Marketing, 10 (2). pp. 122-137. ISSN 1356-7667

King, Brian (2004) Tourism 2004: State of the Art II. Anatolia: An International Journal of Tourism and Hospitality Research, 15 (2). pp. 206-208. ISSN 1303-2917

Michael, Ian, Armstrong, Anona and King, Brian (2004) The Travel Behaviour of International Students: The Relationship Between Studying Abroad and their Choice of Tourist Destinations. Journal of Vacation Marketing: an International Journal for the Tourism and Hospitality Industries, 10 (1). pp. 57-66. ISSN 1356-7667

McVey, Mike and King, Brian (2003) Hotels in Australia. Travel and Tourism Analyst, 4. pp. 1-26. ISSN 0269-3755

King, Brian and Gamage, Ari (2003) Sri Lanka. Country Reports - Asia, 3. pp. 1-21.

King, Brian and Gamage, Ari (2003) Country Reports: Asia Sri Lanka. Travel and Tourism Intelligence, 3. pp. 1-32. ISSN 1465-7694

King, Brian and McVey, Mike (2003) China outbound. Travel and Tourism Analyst . pp. 1-32.

Richards, Greg and King, Brian (2003) Youth travel and backpacking. Travel and Tourism Analyst, 6. pp. 1-23. ISSN 0269-3755

King, Brian, McKercher, Bob and Waryszak, Robert (2003) A comparative study of hospitality and tourism graduates in Australia and Hong Kong. International Journal of Tourism Research, 5 (6). pp. 409-420. ISSN 1099-2340

Nguyen, Thu-Huong, King, Brian and Turner, Lindsay W (2003) Travel Behavior and Migrant Cultures: The Vietnamese in Australia. Tourism Culture and Communication, 4 (3). pp. 95-107. ISSN 1098-304X

Deng, Jinyang, King, Brian and Bauer, Thomas G (2002) Evaluating natural attractions for tourism. Annals of Tourism Research, 29 (2). pp. 422-438. ISSN 0160-7383

Black, Rosemary and King, Brian (2002) Human resource development in remote island communities: an evaluation of tour-guide training in Vanuatu. International Journal of Tourism Research, 4 (2). pp. 103-117. ISSN 1099-2340

King, Brian and Berno, Tracy (2002) Tourism and civil disturbances: an evaluation of recovery strategies in Fiji 1987-2000. Journal of hospitality and tourism management, 9 (1). pp. 46-60. ISSN 1447-6770

King, Brian and Jago, Leo Kenneth (2002) Australia Outbound. Travel and Tourism Analyst, 2. pp. 3-21. ISSN 0269-3755

Morrison, Alison and King, Brian (2002) Small tourism businesses and e-commerce: Victorian tourism online. Tourism and Hospitality Research, 4 (2). pp. 104-115. ISSN 1467-3584

Mayaka, Melphon and King, Brian (2002) A Quality Assessment of Education and Training for Kenya's Tour-Operating Sector. Current Issues in Tourism, 5 (2). pp. 112-133. ISSN 1368-3500

Guo, Wenbin, Turner, Lindsay W and King, Brian (2001) The emerging golden age of Chinese tourism and its historical antecedents : a thematic investigation. Tourism, culture & communication, 3 (3). pp. 131-146. ISSN 1098-304x

Book

Truong, Thuy-Huong and King, Brian (2010) Tourism Service Experiences In Vietnam. Tourism & hospitality development & management series . Nova Science , Hauppauge, N.Y..

Harris, Rob, Jago, Leo Kenneth and King, Brian (2005) Case Studies in Tourism & Hospitality Marketing. Pearson Hospitality, Frenchs Forest, N.S.W..

Pookong, Kee and King, Brian, eds. (1999) Asia-Pacific Tourism: Regional Co-operation, Planning and Development. Hospitality Press, Melbourne.

King, Brian (1997) Creating island resorts. Routledge Advances in Tourism . Routledge, London.

King, Brian and Hyde, Geoff (1989) Tourism marketing in Australia. Hospitality Press, Melbourne.

Book Section

Briggs, Chris, Moscardo, Gianna, Murphy, Laurie, Gooch, Margaret and King, Brian (2013) Tourism and the Great Barrier Reef : Healthy Reef, Healthy Industry. In: International Cases in Sustainable Travel & Tourism. Benckendorff, P and Lund-Durlacher, Dagmar, eds. Goodfellow Publishers, Oxford, pp. 57-70.

Wijaya, Serli, King, Brian and Nguyen, Thu-Huong (2013) International Visitor Encounters with Local Food: A Preliminary Conceptual framework. In: CAUTHE 2013: Tourism and Global Change: On the Edge of Something Big, Proceedings of the 23rd CAUTHE conference, Lincoln University, NZ. Fountain, Joanna and Moore, Kevin, eds. Council for Australasian University Tourism and Hospitality Education, Christchurch, New Zealand, pp. 914-924.

Tolkach, Denis and King, Brian (2013) Establishing a Community-Based Tourism Network in Timor Leste: Opportunities and Prospects. In: CAUTHE 2013: Tourism and Global Change: On the Edge of Something Big, Proceedings of the 23rd CAUTHE conference, Lincoln University, NZ. Fountain, Joanna and Moore, Kevin, eds. Council for Australasian University Tourism and Hospitality Education, Christchurch, New Zealand, pp. 856-870.

King, Brian and Buckingham, Chris (2012) A Liveable and sustainable city that loves visitors. In: Green Growth and Travelism: letters from leaders. Lipman, Geoffrey, DeLacy, Terry, Vorster, Shaun, Hawkins, Rebecca and Jiang, Min, eds. Goodfellow Publishers Ltd, Oxford, pp. 75-83.

Charlie, Charlie, Pearlman, Michael and King, Brian (2012) A conceptual framework for environmental governance networks: An analysis of small island destinations in Indonesia and the Coral Triangle. In: Sustainable Tourism V. Pineda, F. D and Brebbia, C. A, eds. WIT Transactions on Ecology and the Environment (161). WIT Press, England, pp. 189-202.

Ismail, Fathilah, King, Brian and Ihalanayake, Ranjith ORCID: 0000-0002-5407-203X (2011) Host and Guest Perceptions of Tourism Impacts in Island Settings: a Malaysian Perspective. In: Island Tourism: Sustainable Perspectives. Carlsen, Jack and Butler, Richard, eds. Ecotourism Series . CAB International, UK, pp. 87-102.

Davidson, Michael, Wilkins, Hugh, King, Brian, Hobson, Perry, Craig-Smith, Stephen and Gardiner, Sarah (2011) The Travel Behaviours of International Students in Australia. In: Tourism: Creating a Brilliant Blend : Proceedings of the 21st Annual Conference of the Council for Australian Tourism and Hospitality Education (CAUTHE). Gross, M, ed. School of Management, University of South Australia, Adelaide, South Australia, pp. 1021-1024.

Charlie, Charlie, Pearlman, Michael and King, Brian (2011) Environmental Governance Networks in Small Island Destinations: Applications in Gili Trawangan and Nusa Lembongan Islands, Indonesia. In: Tourism: Creating a Brilliant Blend : Proceedings of the 21st Annual Conference of the Council for Australian Tourism and Hospitality Education (CAUTHE). Gross, M, ed. School of Management, University of South Australia, Adelaide, South Australia, pp. 81-94.

Wijaya, Serli, King, Brian and O'Mahony, Barry G (2011) Culinary tourism in Indonesia: The dining experiences of international visitors. In: 10th Asia Pacific Forum for Graduate Students' Research in Tourism Singapore 14 - 17 July 2011. University of Nevada Las Vegas (UNLV), Singapore, pp. 1-12.

Truong, Thuy-Huong and King, Brian (2010) Host-Guest Cultural Interactions Service Encounters Between Vietnamese Hosts and International Visitors. In: Hospitality and Tourism Management. Berge, Petter M and Eliassen, Sondre B, eds. Hospitality, tourism and marketing studies . Nova Science Publishers, United States of America, pp. 37-69.

Breen, John P, King, Brian and Karanasios, Stan (2010) Information Behaviour and Knowledge Acquisition amongst Small & Medium-Sized Tourism Operators. In: ISBE Conference Proceedings. Institute for Small Business and Entrepreneurship, London, pp. 1-10.

Davidson, Michael, Wilkins, Hugh, King, Brian, Hobson, Perry, Craig-Smith, Stephen and Gardiner, Sarah (2010) Travel Behaviour of International Students: Competition & Collaboration between Regional Tourism Destinations. In: Proceedings of 16th Asia Pacific Tourism Association Annual Conference: competition and collaboration between regional tourism destinations. Asia Pacific Tourism Association, Macao, China, pp. 999-1001.

King, Brian and Craig-Smith, Stephen (2010) Tourism and Hospitality Education in Australia: Emerging Issues and Future Prospects. In: CAUTHE 2010 : tourism and hospitality : challenge the limits. Faculty of Business, University of Tasmania, Hobart, pp. 791-810.

Prentice, Catherine and King, Brian (2010) The Role of Relationship Selling in the performance of Casino Employees. In: CAUTHE 2010 : tourism and hospitality : challenge the limits. Faculty of Business, University of Tasmania, Hobart, Tasmania, pp. 1165-1184.

King, Brian (2009) Engagement Between Postsecondary Education and Tourism Industry in Australia. Towards A "Whole of Supply Chain" Approach. In: CAUTHE 2009 : See change : tourism & hospitality in a dynamic world. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University of Technology, Fremantle, W.A., pp. 1861-1865.

King, Brian and Pearlman, Michael (2009) Planning for Tourism at Local and Regional Levels : Principles, Practices and Possibilities. In: The SAGE Handbook of Tourism Studies. Jamal, T and Robinson, M, eds. SAGE, London, UK, pp. 416-431.

White, Leanne and King, Brian (2009) The Great Barrier Reef Marine Park: Natural Wonder and World Heritage Area. In: Tourism and National Parks: International Perspectives on Development, Histories and Change. Frost, Warwick and Hall, Colin Michael, eds. Routledge, London, pp. 114-127.

White, Leanne and King, Brian (2009) The Diversification of the Commercial Home: Evidence from Regional Australia. In: Commercial Homes in Tourism : An international Perspective. Lynch, Paul, McIntosh, Alison J and Tucker, Hazel, eds. Routledge, London, pp. 179-193.

Davidson, Michael, Wang, Ying and King, Brian (2008) Critical Issues in the Australian Chinese Student Market. In: Cultural And Event Tourism: Issues and Debates. Akdeniz University, Turkey, pp. 1-17.

King, Brian (2008) Cruise director, dive resorts, line voyage, positioning voyage and padi. In: The encyclopedia of tourism and recreation in marine environments. CAB International, Cambridge, MA , pp. 124-373.

Zhang, Wusheng, King, Brian and Zeleznikow, John ORCID: 0000-0002-8786-2644 (2008) Environmental Considerations in Customer Complaint Knowledge Management in Hotels. In: The New 21st Century Workplace. Heidelberg Press, pp. 37-45.

Sophonsiri, Wunnakasem, O’Mahony, Barry and King, Brian (2007) The Role and Influence of Trust and Commitment in Service Encounters within the Hospitality Industry: A Cross National Investigation. In: Tourism- Past Achievments, Future Challenges. University of Technology Sydney, Sydney, NSW.

Zhang, Wusheng, King, Brian and Zeleznikow, John ORCID: 0000-0002-8786-2644 (2007) Using the hotel customer complaint management knowledge concept to handle customer complaints. In: Connecting Destinations. International Federation for IT and Travel and Tourism, pp. 69-79.

Zhang, Wusheng, Zeleznikow, John ORCID: 0000-0002-8786-2644 and King, Brian (2007) Developing a knowledge enabled customer complaint management model. In: CAUTHE 2007 Tourism : Past Achievements, Future Challenges. McDonnell, Ian, Grabowski, Simone and March, Roger, eds. University of Technology, Sydney, Sydney, N.S.W., pp. 1159-1168.

Truong, Thuy-Huong and King, Brian (2007) Encounters between East and West: service quality in cross-cultural settings. In: Tourism - past achievments, future challenges. University of Technology Sydney, Sydney, NSW .

King, Brian (2007) Tourism and hospitality education in the Asia-Pacific Region: building sustainability through stakeholder engagement. In: Sustainability, profitability and successful tourism. Kanishka Publishers, New Delhi, pp. 247-256.

King, Brian (2007) The postmodern resort and the pleasure periphery: the case of Australia's coastal tourism resorts. In: Managing coastal tourism resorts: a global perspective. Agarwal, Sheela and Shaw, Gareth, eds. Aspects of Tourism . Channel View, Clevedon, pp. 137-153.

King, Brian (2006) Special interest tourism: myths, realities and opportunities. In: Abstracts souvenir conference on special interest tourism: an Indian imperative. Indian Institute of Tourism and Travel Management, India.

Griffin, Tony, Hayllar, Bruce and King, Brian (2006) City Spaces, Tourist Places? An examination of tourist experiences in Melbourne's riverside precincts. In: CAUTHE 2006: To the City and Beyond…. Victoria University.

Truong, Thuy-Huong and King, Brian (2006) Asian travel consumption behaviour: the case of Chinese tourists in Vietnam. In: To the city and beyond: Proceedings of the 16th Annual Council for Australian Tourism and Hospitality Educators Conference. Victoria University.

Truong, Thuy-Huong and King, Brian (2006) Cross-cultural perspectives on service quality: the case of American guests and Vietnamese hosts. In: CAUTHE Conference proceedings 2006. Victoria University, Melbourne, Australia.

Lee, Cheng-Fei, King, Brian and Nguyen, Thu-Huong (2006) Evaluating the competitiveness and potential of Taiwan's hot springs tourism sector. In: CAUTHE Conference proceedings 2006. Victoria University, Melbourne, Australia, pp. 1725-1736.

Zhang, Wusheng, Zeleznikow, John ORCID: 0000-0002-8786-2644, King, Brian and Kim, Mik (2006) Object oriented approach in managing customer complaint knowledge. In: Proceedings of the Annual International Society of Tourism and Travel Educators Conference. International Society of Travel and Tourism Educators, Las Vegas, USA, pp. 286-298.

Truong, Thuy-Huong and King, Brian (2006) An assessment of service quality in Vietnam: the cross-cultural perspectives of Chinese and American tourists. In: Tourism management: new research. Liu, Terry V, ed. Nova Science Publishers, New York , pp. 1-39.

Berno, Tracy and King, Brian (2006) Fiji islands: rebuilding tourism in an insecure world. In: Tourism, security and safety : from theory to practice. Elsevier, pp. 67-82.

King, Brian (2005) Lao People's Democratic Republic. In: Travel & tourism intelligence / Mintel country reports. National assembly Lao People's Democratic Republic, London, pp. 1-39.

Truong, Thuy-Huong and King, Brian (2005) Holiday satisfaction of American Tourists in Vietnam. In: CAUTHE 2005: Sharing tourism knowledge. Tremblay, Pascal and Boyle, Alicia, eds. Charles Darwin University, Alice Springs, Northern Territory, pp. 465-469.

Lockstone, Leonie, Deery, Margaret and King, Brian (2005) Australian museums: varying perspectives on the flexibility, practices in Australian museums: application to paid staff and volunteers. In: Council for Australian University Tourism and Hospitality Education 2005 : sharing tourism knowledge. Tremblay, Pascal and Boyle, Alicia, eds. Charles Darwin University, N.T., pp. 271-275.

King, Brian and Craig-Smith, Stephen (2005) Australasia. In: An International Handbook of Tourism Education. Advances in tourism research . Elsevier, Amsterdam, pp. 111-121.

Truong, Thuy-Huong, King, Brian and Inbakaran, Robert (2005) Perceived attractiveness of Vietnam as a holiday destination for American tourists. In: Proceedings of the international conference on tourism development. Universiti Sans Malaysia, Penang, Malaysia.

Lockstone, Leonie, Deery, Margaret and King, Brian (2004) Volunteers and paid workers in tourism organisations: flexibility - an evaluation of the management issues. In: CAUTHE 2004 : creating tourism knowledge. Council for Australian University Tourism and Hospitality Education, [Australia], pp. 445-455.

King, Brian, Shaohua, Yu and Tang, Cam Hong (2004) Stimulating demand to create mass tourism: the implementation of China's 'Golden Weeks' holiday policy. In: Proceedings of Tourism : State of the Art II Conference 2004. The University of Strathclyde, Scottish Hotel School, Glasgow, Scotland.

Nguyen, Thu-Huong and King, Brian (2004) The Culture of Tourism In the Diaspora: The Case of the Vietnamese Community In Australia. In: Tourism Diaspora and Space. Routledge, pp. 172-181.

Kain, Denise and King, Brian (2004) Destination-Based Product Selections by International Backpackers in Australia. In: The Global Nomad. Backpacker Travel in Theory and Practice. Channel View, pp. 196-216.

King, Brian (2004) Cambodia. In: Emerging destinations - international, special report. National assembly Lao People's Democratic Republic, pp. 25-49.

Nguyen, Thu-Huong and King, Brian (2004) Diaspora tourism and culture: an empirical study of the Vietnamese in Australia. In: Proceedings of Tourism : State of the Art II Conference 2004. The University of Strathclyde, Scottish Hotel School, Glasgow, Scotland.

King, Brian (2004) Tourism as a medium for projecting national identity: some reflections on the "selling Australia" television series. In: International Tourism and Media Conference Proceedings. Tourism Research Unit, Monash University, Melbourne, Australia, pp. 123-124.

Lockstone, Leonie, Deery, Margaret and King, Brian (2003) Managing volunteer and paid workforces: a partnership model of convergent flexibility on organisations. In: Riding the wave of tourism and hospitality research : proceedings of the Council of Australian University Tourism and Hospitality Education Conference, Coffs Harbour, 2003. Braithwaite, Robyn L, ed. Southern Cross University, Lismore, pp. 1-7.

Truong, Thuy-Huong, King, Brian and Turner, Lindsay W (2003) Understanding Cross-Cultural Holiday Satisfaction in Vietnam: Towards a Comparison of Chinese, French and American Tourists. In: Proceedings of the conference on managing tourism in the global economy: an international conference. Victoria University, pp. 76-89.

Nguyen, Thu-Huong, King, Brian and Turner, Lindsay W (2003) Diaspora tourism and its cultural context: an empirical study of Australia's Vietnamese community. In: Proceedings of the conference on managing tourism in the global economy: an international conference. Victoria University, pp. 90-103.

King, Brian and Jago, Leo Kenneth (2003) A tale of two cities: urban tourism development and major events in Australia. In: Urban Tourism - Mapping the Future, Travel and Tourism Research Association - Europe. The Scottish Hotel School, University of Strathclyde, pp. 122-133.

King, Brian, Shaohua, Yu and Tang, Cam Hong (2003) Using demand stimulation to create mass tourism: the implementation of China's 'Golden Weeks Holiday' policy. In: Proceedings of the conference on managing tourism in the global economy: an international conference. Victoria University, Melbourne, Australia, pp. 447-466.

McVey, Mike and King, Brian (2003) Hotels In Australia 1988-2003: A Tale of Booms and Busts. In: Proceedings of the conference on managing tourism in the global economy: an international conference. Victoria University, Melbourne, Vic., pp. 215-240.

Nguyen, Thinh, King, Brian and Turner, Lindsay W (2002) Travel behaviour and migrant cultures: the Vietnamese in Australia. In: Proceedings from the 8th Asia Pacific Tourism Association Conference. [unknown], Dalian, China., pp. 556-560.

Munro, Angela, King, Brian and Polonsky, Michael Jay (2002) Stakeholder Involvement in the Public Planning Process: The Case of the Proposed 12 Apostles Visitor Centre. In: ANZMAC 2002. Deakin University, pp. 1811-1817.

Nguyen, Thu-Huong and King, Brian (2002) Migrant communities and tourism consumption: the case of the Vietnamese in Australia. In: Tourism and migration : new relationships between production and consumption. Hall, Colin Michael and Williams, Allan, eds. The GeoJournal library (65). Kluwer Academic Publishers, Dordrecht, pp. 221-240.

King, Brian and Berno, Tracy (2002) Transforming negative publicity into positive communication: tourism recovery in the Fiji Islands. In: The economic impact of tourism in the islands of Asia & the Pacific: A report on the WTO International Conference on Tourism and Island Economies: Jeju City, Jeju Province, Republic of Korea 13-15 June 2001. World Tourism Organization conference proceedings . World Tourism Organization, Madrid, pp. 170-184.

King, Brian (2002) Resort-based tourism on the pleasure periphery. In: Tourism and the less developed world: issues and case studies. Harrison, David, ed. CABI Publishing, Wallingford, Oxon, pp. 175-190.

King, Brian and Spearritt, Peter (2001) Resort curtilages: the creation of physical and psychological tourism spaces. In: Virtual globalization: virtual spaces/tourist spaces. Holmes, David, ed. Routledge Advances in Sociology (1). Routledge, London, pp. 245-261.

King, Brian and Slavik, Carina (2001) Accommodation distribution: transforming YWCA Australia into Travel Ys International. In: Tourism distribution channels: practices, issues and transformations. Buhalis, Dimitrios and Laws, Eric, eds. Continuum, New York ; London, pp. 185-201.

McVey, Mike and King, Brian (1999) Tourism in the Pacific Island microstates: regional experience and prospects. In: Asia-Pacific Tourism: Regional Co-operation, Planning & Development. Pookong, Kee and King, Brian, eds. Hospitality Press, Melbourne, pp. 55-70.

Pookong, Kee and King, Brian (1999) Introduction. In: Asia-Pacific Tourism: Regional Co-operation, Planning and Development. Pookong, Kee and King, Brian, eds. Hospitality Press, Melbourne, pp. 17-21.

King, Brian and Pookong, Kee (1999) Conclusion and future prospects. In: Asia-Pacific Tourism: Regional Co-operation, Planning and Development. King, Brian and Pookong, Kee, eds. Hospitality Press, Melbourne, pp. 211-215.

King, Brian (1997) Developing a regional concept for a resort destination: challenges and opportunities in the Whitsundays. In: Global directions: new strategies for hospitality and tourism. Teare, Richard, Canizani, Bonnie Farber and Brown, Graham, eds. Cassell, London, pp. 357-382.

King, Brian (1996) Australian market perceptions of resorts. In: Integrated tourism planning in Pacific Island countries : proceedings of a workshop organized by ESCAP 5-9 June 1995, Port Vila, Vanuatu. ESCAP tourism review, 17 (17). United Nations ESCAP, New York, pp. 174-187.

King, Brian, Pizam, Abraham and Milman, Ady (1995) Social impacts of tourism: host perceptions. In: Tourism. Principles, Practices, Philosophies. McIntosh, Robert W, Goeldner, Charles R and Ritchie, J. R. Brent, eds. Wiley, New York, pp. 251-263.

King, Brian (1994) Australian attitudes to domestic and international resort holidays. A comparison of Fiji and Queensland. In: Tourism: the state of the art. Seaton, A. V, ed. John Wiley & Sons, Chichester, England, pp. 347-359.

King, Brian (1994) Research on resorts: a review. In: Progress in tourism, recreation and hospitality management. Cooper, C. P and Lockwood, A, eds. Belhaven Series, 5 . Wiley & Sons, Chichester, England, pp. 165-180.

Conference or Workshop Item

Ong, Faith, Lockstone, Leonie and King, Brian (2014) Volunteer tourism programs: A stakeholder matrix. In: Council for Australasian University Tourism and Hospitality Education (CAUTHE), 10 February 2014-13 February 2014, Brisbane, Australia.

Tolkach, Denis, King, Brian and Pearlman, Michael (2011) The Prospects for a Community-based Tourism Network in Timor-Leste. In: CAUTHE 2011, 8th February 2011 - 11th February 2011, Adelaide, South Australia.

King, Brian (2009) Tourism and Hospitality Education in Australia: Past Present and future. In: International Academy for the Study of Tourism Biannual Conference 2009, 2009, Palma de Mallorca, Spain. (Submitted)

King, Brian, Prideaux, Bruce, Hobson, Perry and Hobson, Larry Dwyer (2005) Modelling the structure of the Korean package tour industry in Australia. In: ANZMAC 2005 Conference : Broadening the Boundaries, 5-7 December 2005, Perth, Western Australia.

King, Brian, Dwyer, Larry and Prideaux, Bruce (2005) Effect of unethical business practices on Australian inbound package tourism. In: CAUTHE conference, sharing tourism knowledge, 2005, Alice Springs.

Nguyen, Thu-Huong and King, Brian (2004) Diaspora culture, identity and travel behaviour: an empirical study of the Vietnamese in Australia. In: 2004 ISTTE Annual Conference: "International Collaboration", 26 - 28 September 2004, Hong Kong, China.

King, Brian (2004) Tourism and hospitality education in the Asia-Pacific region-building sustainability through stakeholder engagement. In: How to sustain our world's tourism conference proceedings, 2004, Chian Mai Rajabhat University, Thailand.

Monograph

Breen, John P, King, Brian and Walker, Elizabeth (2010) Engaging tourism enterprises : how operators source information for business improvement. Technical Report. Cooperative Research Centre for Sustainable Tourism, Gold Coast.