A

Ali, Shameem and Ho, Henry (2011) Visitor satisfaction with a heritage site using case studies based on visitor diaries. The IABPAD Conference Proceedings. pp. 391-397. ISSN 1547-4836

Assaf, Albert, Deery, Margaret and Jago, Leo Kenneth (2009) Evaluating the Efficiency of the Australian Restaurant Industry. In: CAUTHE 2009 : See change : tourism & hospitality in a dynamic world. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University, Fremantle, W. A., pp. 1-8.

Assaf, Albert, Deery, Margaret and Jago, Leo Kenneth (2010) Evaluating the performance and scale characteristics of the Australian Restaurant Industry. Journal of hospitality and tourism research, 35 (4). pp. 419-436. ISSN 1096-3480 (print) 1557-7554 (online)

Assaf, Albert, Matawie, K. M and Blackman, Deborah (2008) Operational Performance of Health Care Foodservice Systems. International Journal of Contemporary Hospitality Management, 20 (2). pp. 215-227. ISSN 0959-6119

B

Bergami, Roberto (2010) Virtual Social networks and Tourist Budget Accommodation. In: Pan-Pacific conference xxvii : managing and competing in the new world economic order, May 31 - June 2, 2010, Bali, Indonesia. Lee, Sang M and Tjakraatmadja, Jann Hidajat, eds. Pan-Pacific Business Association, Bali.

Bergami, Roberto and Aryani, Y Anni (2012) Virtual Social Networks and their influence: the case of low budget accommodation decision making for emerging adults in Indonesia. In: CITEM: Conference on International Trade, Education and Marketing 2011, 7-9 December 2011, České Budějovice, Czech Republic.

Bergin-Seers, Suzanne and Mair, Judith (2008) Sustainability Practices and Awards and Accreditation Programs in the Tourism Industry: impacts on consumer purchasing behaviour. Cooperative Research Centre for Sustainable Tourism (CRC), Gold Coast, Qld..

Breen, John P, King, Brian and Walker, Elizabeth (2010) Engaging tourism enterprises : how operators source information for business improvement. Technical Report. Cooperative Research Centre for Sustainable Tourism, Gold Coast.

Brown, Graham, Jago, Leo Kenneth, Chalip, Laurence, Ali, Shameem and Mules, Trevor (2011) Events and Destination Management. In: Destination Marketing and Management : Theories and Applications. Wang, Youcheng and Pizam, Abraham, eds. CABI, Wallingford, U.K., pp. 244-258.

C

Calgaro, Emma, DeLacy, Terry, Jiang, Min and Jopp, Ryan (2011) Moving beyond impacts: Placing adaptation and resilience at the forefront of tourism development strategies. In: 2010 International Climate Change Adaptation Conference: Climate Adaptation Futures : preparing for the unavoidable impacts of climate change, 29 June - 1 July 2010, Gold Coast, Qld, Australia. (Unpublished)

Cao, Dan, Filep, Sebastian and Jiang, Min (2011) Evaluating Tourists' Positive Emotions: A Study of Chinese Travel Blogs. In: 1st World Research Summit for Tourism and Hospitality, 10-13 December 2011, Hong Kong. (Unpublished)

Clarke, Andrew (2007) New Capitalism. Corporate Governance eJournal, 1 (1). ISSN 1836-1110

D

Davidson, Michael and King, Brian (2008) The purchasing experience of Chinese tourism and hospitality students in Australia. Journal of Hospitality and Tourism Education, 20 (1). pp. 30-37. ISSN 10963758

Davidson, Michael, Wang, Ying and King, Brian (2008) Critical Issues in the Australian Chinese Student Market. In: Cultural And Event Tourism: Issues and Debates. Akdeniz University, Turkey, pp. 1-17.

DeLacy, Terry and Divisekera, Sarath (2010) Los Bosques como pulmon del planeta. In: Cambio Clímático y Turismo : Realidad y Ficción. Fayos-Solà, Eduardo and Jafari, Jafar, eds. University of Valencia, Valencia, Spain, pp. 227-230.

DeLacy, Terry and Lipman, Geoffrey (2010) Case Study: Moving to Carbon Clean Destinations. In: Tourism and the Implications of Climate Change: Issues and Actions. Schott, Christian, ed. Bridging Tourism Theory and Practice (3). Emerald Group Publishing Limited, Bingley, pp. 299-312.

Deery, Margaret (2008) Talent management, work-life balance and retention strategies. International Journal of Contemporary Hospitality Management, 20 (7). pp. 792-806. ISSN 0959-6119

Deery, Margaret and Jago, Leo Kenneth (2010) Delivering Innovation, Knowledge and Performance: The Role of Business Events. Technical Report. Business Events Council of Australia, Spit Junction, N.S.W..

Deery, Margaret and Jago, Leo Kenneth (2010) Host Community Perceptions of the Social Impacts of Tourism in Tasmanian Communities - Break 0'Day Municipality. Project Report. Victoria University, Melbourne.

Deery, Margaret and Jago, Leo Kenneth (2010) Host Community Perceptions of the Social Impacts of Tourism in Tasmanian Communities - The City of Glenorchy. Project Report. Victoria University, Melbourne.

Deery, Margaret and Jago, Leo Kenneth (2010) Host Community Perceptions of the Social Impacts of Tourism in Tasmanian Communities : Kentish Municipality. Project Report. Victoria University, Melbourne.

Deery, Margaret and Jago, Leo Kenneth (2010) Mega-sporting events : generating tourist spending, a preliminary assessment of three key 2010 events based on Visa payment card data. Other. VISA.

Deery, Margaret and Jago, Leo Kenneth (2008) Organisational communication in the hospitality industry: critical issues. In: Handbook of Hospitality Human Resources Management. Elsevier Ltd, pp. 177-194.

Deery, Margaret and Jago, Leo Kenneth (2010) Social Impacts of Events and the Role of Anti-Social Behaviour. International Journal of Event and Festival Management, 1 (1). pp. 8-28. ISSN 1759-2954

Deery, Margaret and Jago, Leo Kenneth (2007) The Uptake of Innovation in Tourism Organisations: Barrier and Facilitators. In: Innovations for Sustainable Tourism. University of Technology Sydney, pp. 94-102.

Deery, Margaret and Jago, Leo Kenneth (2008) A framework for work-life balance practices in the tourism industry. In: 8th BEST EN think tank on "Sustaining quality of life through tourism" in Izmir, Turkey : June 24 - 27 2008, at Izmir University of Economics. Liburd, Janne J and Hegesell, Anja, eds. University of Technology Sydney, Sydney, Australia, pp. 44-57.

Deery, Margaret and Jago, Leo Kenneth (2009) A framework for work-life balance practices: Addressing the needs of the tourism industry. Tourism and Hospitality Research, 9 (2). pp. 97-108. ISSN 1467-3584

Deery, Margaret, Jago, Leo Kenneth and Fredline, Liz (2007) Celebrating a National Day: the Meaning and Impact of Australia Day Events. In: Fourth International Event Research Conference : re-evaluating the city/town : events as a catalyst for change, 11th to 12th July, 2007, Melbourne Australia. O'Mahony, Barry G, Harris, Rob and Mair, Judith, eds. Victoria University, Melbourne.

Deery, Margaret, Jago, Leo Kenneth and Mair, Judith (2009) Dealing With Change: The Impacts of Seasonality on Tourism Operators. In: CAUTHE 2009: See Change Tourism and Hospitality in a Dynamic World. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University of Technology, Fremantle, Western Australia, pp. 707-735.

Deery, Margaret, Jago, Leo Kenneth and Mair, Judith (2008) A study of off-peak tourism along the Great Ocean Road. Project Report. [unknown].

Deery, Margaret, Jago, Leo Kenneth and Stewart, Michael (2007) Corporate Social Responsibility within the Hospitality Industry. Tourism Review International, 11 (2). pp. 107-114. ISSN 1544-2721

Divisekera, Sarath (2010) Accommodation Choice : An analysis of demand for tourist accommodation. Global Business and Economics Anthology, 2 (20). pp. 93-100. ISSN 1553-1392

Divisekera, Sarath (2010) Economics of leisure and non-leisure tourist demand : a study of domestic demand for Australian tourism. Tourism Economics, 16 (1). pp. 117-136. ISSN 1354-8166

Divisekera, Sarath (2010) Regional variations in tourist consumption patterns : A model of tourist expenditure allocation. Global Business and Economics Anthology, 2 (20). pp. 101-112. ISSN 1553-1392

Divisekera, Sarath (2007) A Study of Consumption Behaviour of International Tourists in Australia: an Economic Analysis. In: First Conference of the International Association for Tourism Economics, 25-27 October 2007, Palma de Mallorca, Spain. (Unpublished)

Drake, Colin N, Jago, Leo Kenneth and Deery, Margaret (2010) What future for corporate hospitality post the GFC? An appraisal of the marketing effectiveness of corporate hospitality. In: CAUTHE 2010 : tourism and hospitality : challenge the limits. Faculty of Business, University of Tasmania, Hobart.

Dwyer, Larry, Deery, Margaret, Jago, Leo Kenneth and Fredline, Liz (2007) Corporate Responsibility as Essential to Sustainable Tourism Yield. Tourism Review International, 11 (2). pp. 155-166. ISSN 1544-2721

Dwyer, Larry, Deery, Margaret, Jago, Leo Kenneth, Spurr, Ray and Fredline, Liz (2007) Adapting the Tourism Satellite Account Conceptual Framework to Measure the Economic Importance of the Meetings Industry. Tourism Analysis, 12 (4). pp. 247-255. ISSN 1083-5423

Dwyer, Larry, Forsyth, Peter, Fredline, Liz, Deery, Margaret, Jago, Leo Kenneth and Lundie, Sven (2007) Yield Measures for Special-Interest Australian Inbound Tourism Markets. Tourism Economics, 13 (3). pp. 421-440. ISSN 1354-8166

E

Ensor, John, Robertson, Martin and Ali-Knight, Jane (2008) The Dynamics of Successful Events - The Experts' Perspective. In: Events and Festivals : Current Trends and Issues. Robertson, Martin and Frew, Elspeth, eds. Routledge, London, UK, pp. 122-134.

Ensor, John, Robertson, Martin and Ali-Knight, Jane (2011) Eliciting the dynamics of leading a sustainable events: Key informant responses. Event Management, 15 (4). pp. 315-327. ISSN 1525-9951

F

Fernando, Hubert (2008) A Comparison of the Error Correction Model and Neural Networks in Tourism Forecasting. Global Economy and Finance Journal, 1 (1). pp. 44-55. ISSN 18345883

Fernando, Hubert and Vu, Jo (2010) IRT and Regional Tourism in Australia. In: Integrated Relational Tourism Territories and Development in the Mediterranean Area. Trapani, Ferdinando and Ruggieri, Giovanni, eds. Motris, Palermo, Italy, pp. 713-720.

Filep, Sebastian and Bereded-Samuel, Elleni (2012) Holidays against depression? An Ethiopian Australian initiative. Current Issues in Tourism, 15 (3). pp. 281-285. ISSN 1368-3500 (print), 1747-7603 (online)

Filep, Sebastian, Hughes, Michael and Wheeler, Fiona (2011) Evolution of Tourism Studies: Developing Generation T Knowledge. In: CAUTHE 2011: National Conference: Tourism : Creating a Brilliant Blend. Gross, M, ed. School of Management, Uni. of South Australia, Adelaide, S. A., pp. 1064-1068.

Frew, Elspeth Ann and White, Leanne (2007) Australia Day Alternative Events: An Exploration of National Identity and Nationalism. In: Fourth International Event Research Conference : re-evaluating the city/town : events as a catalyst for change, 11th to 12th July, 2007, Melbourne Australia. O'Mahony, Barry G, Harris, Rob and Mair, Judith, eds. Victoria University, Melbourne, Victoria.

H

Hall, John, O'Mahony, Barry G, Oppenheim, Peter and Valos, Michael (2007) An analysis of the antecedents influencing female attendance at sporting events. In: Fourth International Event Research Conference : re-evaluating the city/town : events as a catalyst for change, 11th to 12th July, 2007, Melbourne Australia. O'Mahony, Barry G, Harris, Rob and Mair, Judith, eds. Victoria University, Melbourne, Vic..

Hede, Anne-Marie (2008) The Airey's Inlet Farmers' Market : Where the Coast Meets the Ranges. In: Food and Wine Festivals and Events Around the World : Development, Managment and Markets. Hall, Colin Michael and Sharples, Liz, eds. Elsevier, Oxford, UK, pp. 279-285.

Hede, Anne-Marie (2008) Food and Wine Festivals : Stakeholders, Long-term Outcomes and Strategies for Success. In: Food and Wine Festivals and Events Around the World : Development, Management and Markets. Hall, Colin Michael and Sharples, Liz, eds. Elsevier, Oxford, UK, pp. 85-100.

Hede, Anne-Marie and Stokes, Robyn (2009) Network Analysis of Tourism Events: An Approach to Improve Marketing Practices for Sustainable Tourism. Journal of Travel and Tourism Marketing, 26. pp. 656-669. ISSN 1054-8408

Hughes, Michael, Jones, Tod, Deery, Margaret, Wood, David, Fredline, Liz, Whitely, Zachary and Lockwood, Michael (2009) Estimating the Economic, Social and Environmental Value of Tourism to Protected Areas. Technical Report. Cooperative Research Centre for Sustainable Tourism, Gold Coast, Queensland.

J

Jago, Leo Kenneth, Fredline, Elizabeth Doris and Deery, Margaret (2006) Tourism in a Small Community: Risks and Benefits. Tourism Review International, 10 (1). pp. 91-101. ISSN 1544-2721

Jago, Leo Kenneth and Mair, Judith (2009) Career Theory and Major Event Employment. In: People and Work in Events and Conventions : a research perspective. Baum, T, Deery, M, Hanlon, C, Lockstone, L and Smith, K, eds. CABI, Wallingford, Oxon, UK, pp. 65-74.

Jago, Leo Kenneth, Mair, Judith, Deery, Margaret and Bergin-Seers, Suzanne (2008) A review of the business events sector 2003-2008 for the Ministerial Working Group on the National Business Events Strategy 2008. Project Report. [unknown].

Jennings, Gayle and Junek, Olga (2007) Grounded Theory : Innovative Methodology or a Critical Turning From Hegemonic Methodological Praxis in Tourism Studies. In: The Critical Turn In Tourism Studies : Innovative Research Methods. Ateljevic, Irena, Pritchard, Annette and Morgan, Nigel, eds. Advances in tourism research . Elsevier, Oxford, UK, pp. 197-210.

Jennings, Gayle, Kensbock, Sandra, Junek, Olga, Radel, Kylie and Kachel, Ulrike (2010) Lived Experiences of Early Career Researchers: Learning About and Doing Grounded Theory. Journal of Hospitality and Tourism Management, 17 (1). pp. 21-33. ISSN 1447-6770

Jopp, Ryan, DeLacy, Terry and Mair, Judith (2010) Developing a framework for regional destination adaptation to climate change. Current Issues in Tourism, 13 (6). pp. 591-605. ISSN 1368-3500 (print) 1747-7603 (online)

Jopp, Ryan, DeLacy, Terry and Mair, Judith (2010) Using the Delphi approach to determine climate change adaptation strategies for Victorias Surf Coast. In: CAUTHE, 8-11 February 2010, Hobart, Tasmania, Australia.

K

Karanasios, Stan, Burgess, Stephen and Sellitto, Carmine (2012) A Classification of Mobile Tourism Applications. In: Global Hospitality and Tourism Management Technologies. de Pablos, Patricia Ordóñez, Tennyson, Robert and Zhao, Jingyuan, eds. Business Science Reference, Hershey, Pa., pp. 165-177.

King, Brian (2007) Critical Book Review: the Pursuit of Wonder. Tourism, culture & communication, 7 (3). pp. 227-229. ISSN 1098-304x

King, Brian (2008) Cruise director, dive resorts, line voyage, positioning voyage and padi. In: The encyclopedia of tourism and recreation in marine environments. CAB International, Cambridge, MA , pp. 124-373.

King, Brian (2009) Engagement Between Postsecondary Education and Tourism Industry in Australia. Towards A "Whole of Supply Chain" Approach. In: CAUTHE 2009 : See change : tourism & hospitality in a dynamic world. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University of Technology, Fremantle, W.A., pp. 1861-1865.

King, Brian and Pearlman, Michael (2009) Planning for Tourism at Local and Regional Levels : Principles, Practices and Possibilities. In: The SAGE Handbook of Tourism Studies. Jamal, T and Robinson, M, eds. SAGE, London, UK, pp. 416-431.

King, Brian and Tang, Cam Hong (2009) China's Outbound Tourism during the 1980s - A Socio-Political Perspective. Anatolia: An International Journal of Tourism and Hospitality Research, 20 (1). pp. 18-32. ISSN 1303-2917

Klint, Louise Munk (2010) Climate change adaptation processes and dive tourism: understanding the policy environment in Vanuatu. In: Australian Association for the Advancement of Pacific Studies: 3rd Conference. Oceanic Transformations, April 8th – 11th, 2010, Victoria University, Melbourne, Victoria. (Unpublished)

Klint, Louise Munk, Jiang, Min, Wong, Emma and DeLacy, Terry (2010) Policy Analysis - Republic of Vanuatu. Technical Report. Centre for Tourism and Service Research, Victoria University, Melbourne.

Kulendran, Nada and Divisekera, Sarath (2007) Measuring the Economic Impact of Australian Tourism Marketing. Tourism Economics, 13 (2). pp. 261-274. ISSN 1354-8166

Kulendran, Nada and Dwyer, Larry (2009) Measuring the Return from Australian Tourism Marketing Expenditure. Journal of Travel Research, 47 (3). pp. 275-284. ISSN 0047-2875

Kulendran, Nada and Wong, Kevin K. F (2011) Determinants versus Composite Leading Indicators in Predicting Turning Points in Growth Cycle. Journal of Travel Research, 50 (4). pp. 417-430. ISSN 0047-2875 (print), 1552-6763 (online)

Kulendran, Nada and Wong, Kevin K. F (2009) Predicting quarterly Hong Kong tourism demand growth rates, directional changes and turning points with composite leading indicators. Tourism Economics, 15 (2). pp. 307-322. ISSN 1354-8166

L

Lashley, Conrad and O'Mahony, Barry G (2007) Barriers to Innovation in Hospitality Provision: Towards a reorientation of theory and practice. In: Best Education Network Think Tank VII: Innovations for Sustainable Tourism. University of Technology Sydney, Sydney, pp. 103-111.

Lee, Cheng-Fei and King, Brian (2008) Using the Delphi method to assess the potential of Taiwan's hot springs tourism sector. International Journal of Tourism Research, 10 (4). pp. 341-352. ISSN 1099-2340

Lee, Cheng-Fei and King, Brian (2009) A determination of destination competitiveness for Taiwan’s hot springs tourism sector using the Delphi technique. Journal of Vacation Marketing, 15 (3). pp. 243-257. ISSN 1356-7667

Lockstone, Leonie, Holmes, Kirsten, Deery, Margaret and Jago, Leo Kenneth (2009) Volunteer Life Balance and the Flexible Firm: Key Drivers in a Framework to Enhance your Volunteer Retention. In: CAUTHE 2009: See Change: Tourism and Hospitality in a Dynamic World. Carlsen, Jack, Hughes, Michael, Holmes, Kirsten and Jones, Roy, eds. Curtin University, Fremantle, Western Australia, pp. 1-31.

M

MacFarlane, Ian and Jago, Leo Kenneth (2009) The Role of Brand Equity in Helping to Evaluate the Contribution of Major Events. Technical Report. Cooperative Research Centre for Sustainable Tourism, Gold Coast.

Mair, Judith, Deery, Margaret and Jago, Leo Kenneth (2008) Museum Victoria: knowing our volunteers - research project. Project Report. [unknown].

Mair, Judith and Jago, Leo Kenneth (2009) Influence of Trade Media on Greening in the Business Events Industry. In: Sustainable development and events proceedings of ACEM 5th International Event Management Summit: 6-8 July 2009 Gold Coast, Australia. Allen, J, ed. Australian Centre for Event Management - University of Technology, Sydney, Australia, pp. 19-30.

Mair, Judith and Jago, Leo Kenneth (2008) State of Design Festival 2008 Evaluation Report. Project Report. [unknown].

Mason, Robb and O'Mahony, Barry G (2007) On the Trail of Food and Wine: The tourist search for meaningful experience. Annals of Leisure Research, 10 (3/4). pp. 498-517. ISSN 1174-5398

McGrath, Michael (2009) An Abstracted 'Not so Expert' System. In: 4th IASTED International Conference on Computational Intelligence 2009. Kovalerchuk, B, ed. Curran Associates, Red Hook, NY, pp. 15-22.

McGrath, Michael (2009) Centrality and Power among Website Users: A Social Network Analysis Application. In: 2009 IEEE International Conference on Social Computing (SocialCom 2009). IEEE, Vancouver, Canada, pp. 562-567.

McGrath, Michael (2010) Towards Improved Event Evaluation and Decision Support: a Systems-Based Tool. In: Proceedings of the 43rd Annual Hawaii International Conference on System Sciences : 5-8 January, 2010, Koloa, Kauai, Hawaii : abstracts and CD-ROM of full papers. Sprague, Ralph H, ed. IEEE Computer Society, Los Alamitos, California.

McGrath, Michael (2009) Towards Risk Minimization for Novice Gamblers: A 'Not So Expert' System. In: Information and Communication Technologies in Tourism 2009. Höpken, W, Gretzel, U and Law, R, eds. Springer, New York, pp. 123-134.

McGrath, Michael and Kuzic, Joze (2010) Enhancing the Australian Regional Racing Experience for Tourists: A Betting Aid for Novice Punters. Information Technology and Tourism, 11 (4). pp. 303-318. ISSN 1098-3058

O

O'Mahony, Barry G (2007) Culinary imagination: the essential ingredient in food and beverage management. Journal of Hospitality and Tourism Management, 14 (1). pp. 1-5. ISSN 1447-6770

O'Mahony, Barry G (2007) Uncontested space: case studies of the Irish involvement in the hospitality industry in colonial Victoria. International Journal of Culture, Tourism and Hospitality Research, 1 (3). pp. 203-213. ISSN 1750-6182

O'Mahony, Barry G (2007) The role of the hospitality industry in cultural assimilation. In: Hospitality a social lens. Lashley, Conrad, Lynch, Paul and Morrison, Alison, eds. Elsevier, pp. 73-89.

O'Mahony, Barry G and Hall, John (2007) An Exploratory Analysis of the Factors that Influence Food Choice Among Young Women. Journal of Hospitality and Tourism Administration, 8 (2). pp. 51-72. ISSN 15256480

O'Mahony, Barry G and Hall, John (2007) The Influence of Perceived Body Image, Vanity and Personal Values on Food Consumption and Related Behaviour. Journal of Hospitality and Tourism mManagement, 14 (1). pp. 57-69. ISSN 1447-6770

Osti, Linda, Turner, Lindsay W and King, Brian (2009) Cultural differences in travel guidebooks information search. Journal of Vacation Marketing, 15 (1). pp. 63-78. ISSN 1356-7667

P

Pearce, Philip, Filep, Sebastian and Ross, Glenn (2011) Tourists, Tourism and the Good Life. Routledge advances in tourism, 20 . Routledge, New York.

Pornphol, Putsadee and McGrath, Michael (2011) An Advisory Decision Support System for the Identification and Evaluation of Destination Rejuvenation Strategies. In: Tourism: Creating a Brilliant Blend : Proceedings of the 21st Annual Conference of the Council for Australian Tourism and Hospitality Education (CAUTHE). Gross, M, ed. School of Management, University of South Australia, Adelaide, South Australia, pp. 659-673.

Pornphol, Putsadee and McGrath, Michael (2010) Implementation of the Tourism Area Life Cycle Model as an Advisory Decision Support System. In: Proceedings of the 14th Pacific Asia Conference on Information Systems, Association for Information Systems, Grand Formosa Regent Hotel, Taipei, Taiwan. Association for Information Systems Electronic Library, Taipei, Taiwan, pp. 1743-1750.

Pornphol, Putsadee and McGrath, Michael (2011) Information Systems Development as an Emergent Knowledge Research Process. International Journal of Interdisciplinary Social Sciences, 6 (1). pp. 301-318. ISSN 1833-1882

R

Robertson, Martin (2009) Destination, Image and Development. In: International Perspectives of Festivals and Events : Paradigms of Analysis. Ali-Knight, J, Robertson, Martin, Fyall, Alan and Ladkin, Adele, eds. Advances in tourism research series . Elsevier, Amsterdam, The Netherlands, pp. 1-2.

Robertson, Martin and Rogers, Phil (2009) Festivals, cooperative stakeholders and the role of the media: a case analysis of newspaper media. Scandinavian Journal of Hospitality and Tourism, 9 (2-3). pp. 206-224. ISSN 1502-2250

Robertson, Martin, Rogers, Phil and Leask, Anna (2009) Progressing socio-cultural impact evaluation for festivals. Journal of Policy Research in Tourism, Leisure and Events, 1 (2). pp. 156-169. ISSN 1940-7963

Robertson, Martin and Wardrop, Kenneth (2012) Festivals and events, government and spatial governance. In: The Routledge Handbook of Events. Page, Stephen J and Connell, Joanne, eds. Routledge, Abingdon, Oxon, pp. 489-506.

Ryu, Sarah and Zuhair, Segu (2011) Travel Risk Perception : Its Impact on Traveller Decisions. Lambert Academic Publishing, Saarbrücken, Germany.

S

Scarpaci, Carol, Parsons, Edward Christien M and Luck, M (2010) Recent Advances in Whale-Watching Research: 2008-2009. Tourism in Marine Environments, 6 (1). pp. 39-50. ISSN 1544-273X

Sellitto, Carmine (2007) The Contribution of Wine Tourism, Taxation Rebates and an Industry Cluster Environment to the Australian Wine Industry Success Story. Global Business and Economics Anthology, 1 (2007). pp. 487-499. ISSN 1553-1392

Sharda, Nalin (2010) Building visual Travel Recommender systems and tourism communities for Effective User Experience. In: Tourism Informatics: Visual Travel Recommender Systems, Social Communities and User Interface Design. Information Science Reference , Hershey, PA, pp. 1-21.

Sharda, Nalin and Ponnada, Mohan (2008) Tourism Blog Visualizer for Better Tour Planning. Journal of Vacation Marketing, 14 (2). pp. 157-167. ISSN 1356-7667

Stokes, Robyn and Jago, Leo Kenneth (2007) Australia’s Public Sector Environment for Shaping Event Tourism Strategy. International Journal of Event Management Research, 3 (1). pp. 42-53. ISSN 1833-0681

T

Tang, Candy Mei Fung and Kulendran, Nada (2011) A Composite Leading Indicator for the Hotel Industry. Tourism Economics, 17 (3). pp. 549-563. ISSN 1354-8166 (print), 2044-0375 (online)

Tolkach, Denis, King, Brian and Pearlman, Michael (2012) Key Implementation Factors in Pro-poor Tourism. Tourism Recreation Research, 37 (1). pp. 3-13. ISSN 0250-8281

Tolkach, Denis and Pearlman, Michael (2011) Key Implementation Factors in Pro-Poor Tourism. In: CAUTHE 2011 National Conference : Tourism : Creating a Brilliant Blend. Gross, M, ed. School of Management, University of South Australia, Adelaide, pp. 737-748.

Truong, Thuy-Huong and King, Brian (2006) Asian travel consumption behaviour: the case of Chinese tourists in Vietnam. In: To the city and beyond: Proceedings of the 16th Annual Council for Australian Tourism and Hospitality Educators Conference. Victoria University.

Truong, Thuy-Huong and King, Brian (2006) Cross-cultural perspectives on service quality: the case of American guests and Vietnamese hosts. In: CAUTHE Conference proceedings 2006. Victoria University, Melbourne, Australia.

Truong, Thuy-Huong and King, Brian (2009) An Evaluation of Satisfaction Levels Among Chinese Tourists in Vietnam. International Journal of Tourism Research, 11 (6). pp. 521-535. ISSN 1099-2340

Truong, Thuy-Huong and King, Brian (2010) Host-Guest Cultural Interactions Service Encounters Between Vietnamese Hosts and International Visitors. In: Hospitality and Tourism Management. Berge, Petter M and Eliassen, Sondre B, eds. Hospitality, tourism and marketing studies . Nova Science Publishers, United States of America, pp. 37-69.

Truong, Thuy-Huong and King, Brian (2010) Tourism Service Experiences In Vietnam. Tourism & hospitality development & management series . Nova Science , Hauppauge, N.Y..

Turner, Lindsay W and Vu, Jo (2012) Factor Analysis. In: Handbook of research methods in tourism: quantitative and qualitative approaches. Dwyer, Larry, Gill, Alison and Seetaram, Neelu, eds. Edward Elgar Publishing, Cheltenham, UK, pp. 183-211.

Turner, Lindsay W, Vu, Jo and Witt, Stephen F (2012) Comparative Tourism Shocks. In: The Routledge Handbook of Tourism Research. Hsu, Cathy H. C and Gartner, William C, eds. Routledge handbooks . Routledge, London, pp. 110-119.

Turner, Lindsay W and Witt, Stephen (2008) Asia Pacific Tourism Forecasts 2008-2010. Pacific Asia Travel Association, Bangkok.

Turner, Lindsay W and Witt, Stephen (2003) Pacific Asia Tourism Forecasts 2003-2005. Pacific Asia Travel Association (PATA), Bangkok.

Turner, Lindsay W and Witt, Stephen (2011) Post Crisis Forecasts of Tourist Arrivals - Asia Pacific. In: Tourism development after the crises : global imbalances-poverty alleviation. Keller, Peter and Bieger, Thomas, eds. International tourism research and concepts (5). Erich Schmidt, Berlin, pp. 27-44.

Turner, Lindsay W and Witt, Stephen F (2011) Asia Pacific Regional Tourism Forecasts 2011 - 2013. Pacific Asia Travel Association, Bangkok, Thailand.

V

Venkataiah, Sudarshan, Sharda, Nalin and Ponnada, Mohan (2008) A Comparative Study of Continuous and Discrete Visualisation of Tourism Information. In: Information and Communication Technologies in Tourism 2008. O'Connor, Peter, Höpken, Wolfram and Gretzel, Ulrike, eds. Springer, Wien, Austria, pp. 12-23.

Vu, Jo (2010) Comparative Net Shifts in International Tourist Arrivals to Vietnam between 1995-2005. World Academy of Science, Engineering and Technology, 66. pp. 2396-2406. ISSN 2070-3740

Vu, Jo (2009) Forecasts of International Arrivals Into USA Regions. In: Full papers: International Conference on Applied Business Research, September 21-25, 2009. Mendel University, Brno-Zemedelska, pp. 1658-1666.

Vu, Jo (2009) Tourism shift from developed to underdeveloped countries. In: Full papers: International Conference on Applied Business Research, September 21-25, 2009. Mendel University, Brno-Zemedelska, p. 1667.

Vu, Jo and Ton-That, Quynh-Du (2012) World Heritage listing and implications for tourism - the case of Hue, Vietnam. In: Strategies for Tourism Industry - Micro and Macro Perspectives. Kasimoglu, Murat and Aydin, Handan, eds. INTECH Open Access Publisher, pp. 233-240.

Vu, Jo and Turner, Lindsay W (2010) Changes in Tourism Demand Between Vietnam and China. In: 3rd IRT international scientific conference : Integrated Relational Tourism Territories and Development in the Mediteranean Area : Helwan - Egypt 24-25-26 October 2009 conference proceedings, volume 1. Trapani, Ferdinando and Ruggieri, Giovanni, eds. Il Territorio Delle Relazioni Umane . Gulotta, Palermo, Italy, pp. 239-245.

Vu, Jo and Turner, Lindsay W (2009) The Economic Structure of World Tourism. Tourism Economics - The Business and Finance of Tourism and Recreation, 15 (1). pp. 5-21. ISSN 1354-8166

Vu, Jo and Turner, Lindsay W (2008) Economic significance of high-value tourists. International review of business research papers, 4 (1). pp. 189-206. ISSN 1832-9543

Vu, Jo and Turner, Lindsay W (2008) Forecasting accuracy using BSM model - A comparison of regional and national tourist arrivals. In: Conference proceedings: 3rd Biennial Conference of the Academy of World Business, Marketing and Management Development. Ogunmokun, Gabriel, Gabbay, Rony and Rose, Janelle, eds. Academy of World Business, Marketing and Management Development, pp. 116-124.

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